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E-commerce Platform

Bab Al Bahar Kitchen Equipment

Transforming a traditional brick-and-mortar business into an omnichannel retailer with a modern e-commerce platform.

Bab Al Bahar Kitchen Equipment Platform
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Market Reach

International

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Sales Growth

+120%

Customer Satisfaction

4.7/5

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Equipment Products

350+ items

Client

Bab Al Bahar Kitchens & Rest's Equip. Tr.

Industry

Commercial Kitchen Equipment

Location

Sharjah, UAE

Year

2024

Client Overview

Bab Al Bahar Kitchens & Rest's Equip. Tr. is an established business with 14 years of experience in providing industrial kitchen equipment to restaurants, hotels, coffee shops, hospitals, bakeries, and marts in Sharjah, UAE. The company specializes in high-quality, durable commercial kitchen equipment.

The Challenge

The client faced several challenges in their digital transformation journey:

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Showcase Products

Display their extensive range of commercial kitchen equipment

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Enable Online Sales

Allow customers to purchase products online

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Order Tracking

Provide order tracking capabilities for customer satisfaction

Maintain Reputation

Maintain excellent customer service reputation in digital space

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Expand Reach

Expand their reach beyond their local customer base

Conclusion

The Bab Al Bahar e-commerce platform successfully transformed a traditional brick-and-mortar business into an omnichannel retailer. By digitizing their operations while maintaining their commitment to quality and customer service, Bab Al Bahar is now positioned for continued growth in both the physical and digital marketplace.

Digital Transformation Success Story

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